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My reflections on leadership:
ELEVATE YOUR LEADERSHIP WITH PROFESSIONAL COACHING & DEVELOPMENT
bjorn.schigt@stratzr.com | +41 43 37 75 065
Coaching & Consulting in EN | DE | NL
Top 20 in Zurich Certified Leadership Coach (ICF PCC) with a Master in Coaching & Consulting for Change from HEC Paris & University of Oxford University, extensive 17 years professional track record with global industry leaders, taking full care of his clients, with a structured and client-serving approach, with long-term interest, loves the outdoors and sports.
BENEFIT FROM EXPERIENCE
Prior to STRATZR, 17 years of professional experience in executive & operational leadership roles (VP-SVP) in international environments with global industry leaders, worked since 2000 in 50+ countries, lived in 7, residing in Switzerland
ICF/EMCC ACCREDITED: PROFESSIONAL CERTIFIED COACH/LEVEL 2
ICF Level2/PCC & EMCC Senior Practitioner accreditation, with over 12 months of coaching training by Erickson Coaching International, Marshall Goldsmith, and New Ventures West. Hogan Assessments certified and creator of the Empathic Leadership Assessment through Psychological Safety Excellence
STRUCTURED & GROUNDED IN SCIENCE
A Master’s Degree in Consulting & Coaching for Change from HEC Paris/University of Oxford, in addition to two Master’s Degrees in Business Administration and International Management, as well as a number of Executive Courses in corporate finance, analytics, leadership & marketing
PROGRESS WITH TECHNOLOGY
End-to-end program support facilitated by PROGREZR Dashboard, with full program and session documentation, action setting & tracking and progression measurement, 24/7 online available
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TRUSTED BY AMBITIOUS LEADERS FROM
Typically EVP, SVP, VP level and first-time leaders, who want to progress their performance, career or transition into a new (external) executive role
HOW LEADERSHIP DEVELOPMENT & COACHING HELPS TO REACH YOUR GOALS – SHOWCASES
High Growth Biotech/Pharmaceutical Company
Over a period of 12 months supporting the success of the client’s promotion:
- General leadership development reducing complexity and improving effectiveness
- Span of control, adjustment of team structure, implementation
- Managing up/peers – positioning, relationship building
- Managing team dynamics – interaction, communication, cooperation (post-silo structure)
- Team engagement & commitment, team building
- Content versus context – delegation, leading instead of doing, providing trust and space to team members, setting boundaries
Global HR Services Provider/HQ
Over a period of 12 months supporting the client’s development and readiness for the next leadership level:
- Finetuning personal leadership style in terms of strengths and potential, but also blind spots, unknowns and facades
- Expanding and demonstrating leadership reach and impact beyond department and function into the wider organisation
- Perfectioning day-to-day/operational leadership aiming for higher efficacy
- Leaving a legacy, what he stands for, what he will leave behind when he will take on the next challenge
- Expertise reputation/perception management towards company stakeholders
Global Pharmaceutical Industry Market Leader
Over a period of 6 months supporting the client in living up to his potential:
- Personality & leadership profile development
- Developing Empathic Leadership through the Psychological Safety Program
- Corporate politics & relationship management: improving supervisor relationship
- Reputation/perception management towards HQ
- Decision influencing improvement and building alliances
Global Software Technology & Solutions Provider
Over a period of 8 months supporting the success of the client’s promotion:
- General leadership development from content to context
- Team engagement & commitment with respect to achieving goals and keeping everyone motivated and aligned
- Corporate navigation, managing up/peers
Delivery improvement of authentic and empathic interaction - Reputation/perception management towards peers
TAKE YOUR JOURNEY
TO THE NEXT LEVEL
TO THE NEXT LEVEL
My sole goal is that you use your powers for your purpose, that you can use your potential to develop in to what you want to become, and to realise your potential in a meaningful way – which is your performance, satisfaction and the legacy you will leave.
01.
CLIENT-COACH RELATIONSHIP IS KEY
The relationship between the client and the coach must be one in which there is mutual respect, trust, and mutual freedom of expression.
We share the same objective: your professional development and personal growth.
02.
TECHNIQUES DON’T WORK
I will not use routines or mechanical ways to support you as it would mean that I am not engaged with your personal circumstances, your potential and your development areas.
We will work what is best for you personally, builds your confidence and sustains a mindshift.
03.
BUILD THE FOUNDATION FOR GROWTH & PERFORMANCE
Change and improvement needs a foundation, whether it is for personal growth or performance.
The foundation is laid in how you internalise the change, which means for you setting your goals, aligning your actions and completing them.
Together we overcome obstacles, find opportunities and measure progress.
FEEL FREE TO READ MY POSTS ABOUT
LEADERSHIP, PERSONAL GROWTH & ORGANISATIONS
LEADERSHIP, PERSONAL GROWTH & ORGANISATIONS
In the dynamic landscape of organizational transformation and change, attention and intention emerge as pivotal forces that shape outcomes. Visualizing the intricate interplay between these elements through a matrix-like framework unveils a roadmap for leaders and teams to chart their course amidst challenges and harness opportunities.
The culmination of leadership experience and exposure simplified,
including some guidelines to practice leadership efforts.
You want change in your life, in your career, in your behaviour. But it is hard and every time when you think you are ready for the change, something pulls you back. Triggers such as a situation, certain circumstances, old habits, feelings. I am sure you have said it yourself: Oh, it’s the story of my life… Thoroughly asking yourself why you actually end up not doing what you really want and stand for, but remaining stuck in old habits, can change the story of your life. So how do you change the story of your life?
It takes time, patience, and consistent effort to achieve the results you want. This is where micro actions come in.
How do you treat people? How are you treated and how does it motivate or demotivate you? Do you feel people are authentic and behaving appropriately? What does it tell you about you? What can you learn? Do you share the same values? Do you feel trusted and respected? Does the team culture and vibe lead to performance? Observation helps you to understand why people trust each other and why people don’t. It helps you understanding how high quality relationships are built and maintained, and how conflicts arise. Observing yourself and others helps you in understanding team dynamics such as joy, excitement, but also tension and frustration. Observation teaches you about intrinsic and extrinsic motivation, as well as the potential of people. Observation starts with yourself. Just like leadership: it is inside of you. And you can learn it: for free!
Don't take your success for granted, collect and analyse independent evidence, and use the power of anticipation
One of the most underrated and underestimated leadership responsibilities relates to the most frequent interactions with your team: team meetings, 1-on-1 meetings, and appraisal meetings.
I refer to it as Operational Leadership.
Everybody talks about leaders and leadership. But what about teamship? The larger the teams, the larger the complexity is of achieving the same goal. Collective action occurs when a number of people work together to achieve some common goal. I believe that company culture and performance depend largely on group dynamics and in particular if collective action can be achieved. IF it can be achieved at all. Because quite often, group members do not seem to be willing to achieve the same goal. We speak about a collective action problem.
How the leader's bold & imaginative behaviour kills team engagement, commitment & ownership, and innovation & new ideas creation
And you, as the CEO or Chief Innovation of a longstanding company, which perhaps still is an industry leader, needs to catch up with all the innovations happening. Before the disruption kicks in hard and you need to explain the shareholders why you had a kodak moment. But is your organization actually designed for integrating start-ups?
Whether you meet with your team members or you meet with your team leader, annual appraisal meetings will have a lasting impact in particular on the team member’s motivation and future performance. How do you make sure that the impact is constructive, drives intrinsic motivation and leads to a better cooperation that before?
Command & control is out for a long time anyway.
It’s old-fashioned.
Managers do what needs to be done within the boundaries set by the organization. Leaders extend the boundaries of the organization. Extending the boundaries means that leaders need to make people feel comfortable and able to take that step. As a result of this demand for influencing others and the increased responsibility of the position, leaders experience a form of stress called power stress. In addition, to be effective as a leader requires the regular exercise of self-control: placing the good of the organisation above personal impulses and needs. This is stressful too.
There are many leadership values and abilities, but Authenticity, Integrity & Empathy form the Triple Crown of Modern Leadership.
The uncertainty of running my own business has been amplified by this new global crisis; a wicked problem in which leadership is required, rather than management when faced with a tame problem or when the problem is critical and commanders are needed. The time is now to rely on myself and my self-leadership. To my surprise, I am facing this new crisis with a lot of positivism. I was not aware of how much had I developed my self-leadership. And much of it can be attributed to the last seventeen months in which I participated in the Coaching and Consulting for Change Master’s Program. Reflecting on my learning journey, the topic of this essay, I have synthesised my personality, experiences, values and attitudes into my value system for self-leadership.
Leadership coaching & development has evolved from pseudo-psychology to individual programs co-created with the client and the coachee, based on real-world industry experience of the coach, grounded in science with a focus on change, transformation, and behavioural impact, supported by data, leading to implementable actions and solutions.
Implementation intentions are not magic, but with a goal striving strategy you improve your chances to reach your goal.
Motivation is the motor of our actions. From the moment our alarm wakes us up in the morning until we turn off the light to sleep in the evening. Without motivation, we wouldn’t go too far. But what is behind the term “motivation”, and how does it work?
Ask yourself: When you are an empathic person and you want to leave a legacy would you rather rely on a careful attitude or would you embrace your youthful audacity and go for it?
Balcony or Dancefloor? Strike a leadership balance between the big picture and high quality relationships for team member performance and satisfaction
Anecdotes are good, data is better. Erik de Haan has published his review of quantitative research on the effectiveness of coaching.
More than ever, leaders are expected to be supportive and empathic towards their teams. People are not machines and machines do not create as much value anymore as knowledge does. People need to be empowered and realise their personal potential and grow. Companies innovate through knowledge and technology. And psychological safety drives performance. Empathy is to be added to the repertoire of CEOs and leaders, therefore: We need Chief Empathy Officers!
Two important ingredients for successful organisations: a slightly narcissistic CEO and psychological safety within the organisation. But what happens when a very narcissistic CEO turns in to a Big Bad Wolf and starts treating human beings as objects? Try maintaining psychological safety in the team, which sounds like Little Red Cap giving feedback to the Big Bad Wolf, dressed up as her grandmother, and she about the size of his mouth. It is not working out very well. So, to which extent can they coexist? What needs to be in place to make sure that the Wolf keeps his charm, but does not eat Little Red Cap? How can Little Red Cap believe that she can provide a reality check to the Wolf without being eaten? In this essay, I will address the importance of both psychological safety and CEO narcissism and I will discuss possible interventions to prevent the coexistence of these two potential opposites of going over the tipping point from constructive narcissism toward reactive and destructive narcissism.
My research showed that it is very hard to create a psychologically safe team climate for leaders who suffer from an overdose of psychopathic personality traits or hang around too long on the dark side of narcissism; mainly due to a lack of empathy. But fortunately, most of us have more than enough empathic capacity to create a psychologically safe team climate. But how do you know if you can? And to which extent? Create your own Road Map to Psychological Safety Excellence.
In this essay I address a future scenario for recruitment agencies in developed countries and I will lean on elements of the Oxford Scenario Planning Approach, in order to suggest future business scenarios for recruitment agencies and head hunters. In order to assess whether my assumptions and scenarios have validity and are valuable to the industry, I would like to invite recruitment agencies to do so.
Make the right choices when investing in your property, so that buyers are willing to pay a premium, which should cover more than just your renovation and maintenance investments!
In 1997, Christopher Wallace presented his step-by-step guide to achieving success in business. The same year when he famously proclaimed that mo’ money would lead to mo’ problems. It was also the year he died.
In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge. Markets shift, technologies proliferate, competitors multiply, and products become obsolete almost overnight. Successful companies consistently create new knowledge, disseminate it widely throughout the organization, and quickly embody it in new technologies and products.
Have you ever wondered what is going on when your successful pilot project does not receive implementation approval? Or why your performance does not land that promotion?
Decoding power plays and political dynamics provides us with a working tool with which we can analyze organizational politics and orient our action in a politicized way.
Especially in sports the adagium Never Change a Winning Team is what coaches live by. If it ain’t broke, why fix it? is probably what you have heard at work. But does it make sense to leave things as they are when you are successful? Is your magic formula forever creating top-results? What happens if your successful product becomes obsolete and you have little room to change course, because all your processes have been set up for that one product? Let’s have a look at 3 examples showing the importance of changing a winning team.
Have you have ever told your team to get on with it and deliver what was agreed? I am pretty sure you have. It is completely normal. And it happens over and over again. Unfortunately, your team will come up with excuses and adopt a defensive approach, to explain to you why they did not perform. How can you evolve from managing to coaching, when your team member does not have the right mindset, but does have the competencies to do the task?
Corporate Social Responsibility is more on the agenda than ever. The introduction of the Triple Bottom Line (1994) and the 17 United Nations Sustainable Development Goals have pushed companies to take Corporate Social Responsibility to the next level. But are companies really committed to change their business models and 'live' Corporate Social Responsibility? Is it possible to make radical changes to their business models or are there arguments not to do it? Or is it more of a gimmick? In other words: Is Corporate Social Responsibility used by companies as a defence against making radical changes to their business?
Learning from failures is very important for leaders and managers to increase their capacity to cope with crisis events, by learning from the experience of previous crises. Just as well for decreasing subsequent accident and incident rates for decreasing an organization’s risk of failure, for enhancing organizational reliability, and for achieving various organizational outcomes such as service quality, adaptability, innovativeness, and productivity. Didn’t Einstein state that Insanity Is Doing the Same Thing Over and Over Again and Expecting Different Results? (you will find the answer at the end of this article). But how can organisations and teams learn from failures? What are the conditions to make it work best?
If you would like to look back on your life when you are old, would you plan to say that it was a great adventure, or that you felt safe? The answer has a lot to do with your personality and how you regulate your motivations with respect to what you want to achieve: do you focus on promotion (self-growth) or prevention (no errors)? The same is valid for your co-workers; it helps to understand what motivates them and to avoid misunderstandings, wrong expectations and mismatches between leaders and their direct reports. How do you recognise the 2 types of regulatory focuses and what motivates them? What is the impact in the workplace? What are the implications for Leaders and HR responsibilities?
Is it possible to change the mindset of a large organisation, such as a multinational? The question is, whether it is possible to scale the principles of Action Science to a larger group, such as an organisation, to change its mindset and thereby improving the actions for the intended outcomes. To understand the possibility, I will reflect on the impact of group dynamics and circumstantial influences on the application of Action Science to a larger group. These dynamics and influences – such as trust, motivation, cultural differences, distances between entities, and constant change – impact group behaviour and therefore the success rate of a collective learning intervention to achieve a mindset change, on individual level and various size levels of an organisation. My reflection.
How do you feel when you walk the streets down town, full with traffic, people rushing, noise everywhere, tall buildings blocking the sunlight?How do you feel when you are hiking in the mountains, smelling alpine flowers, pine trees, being surrounded by trees, lakes, cows and perhaps a few deer or ibexes? I am pretty certain that you feel a lot better in the mountains. Nature has a healing effect and makes you feel better. Sure, a short city trip may fill you with energy, but a longer holiday surrounded by nature, being it the beach and ocean or the mountains and forests recharges your batteries. How come?
Have you ever had the feeling that the outcome of a steering committee meeting was manufactured prior to the meeting itself? That the discussions were directed into a favourable outcome for a few of the members, positive or negative? I have been a member of many steering committees and reported to a few too. In quite a number of cases, I felt that the meeting was just a formality. Obviously, office politics played a major role, mostly on the expense of engagement of all people involved – not to speak about the commitment to implement the decision. This is how it happens.
Innovation does not mean that new solutions need to be created. Utilising existing resources differently can be innovative too. Positive deviance is a bottom-up approach which identifies and learns from those who demonstrate exceptional performance on an outcome of interest, and assumes that problems can be overcome using solutions that already exist.
In this essay I want to address whether there is an increase in narcissistic behaviour and entitlement of Generation Y (millennial) born between 1980 and 1994, and what the underlying causes for such a possible rise could be, in particular with respect to parenting and institutional factors. Further, I will discuss how domination of narcissistic behaviour and sense of entitlement could unfold in the workplace in a worst-case scenario, and how companies could respond to an increase in narcissistic behaviour and a strong sense of entitlement of Generation Y.
In January, I attended a great 2 day workshop about Action Science at Oxford University/Saïd Business School by Dr. Bob Putnam from Harvard Business School (quite some name-dropping here... apologies). Bob taught us that one of the barriers to success, is that members of an organisation are unable to engage in an open, fact-based inquiry into potentially threatening issues. Many people seem to face some alignment issues between 'what I responded' and 'what did I think/feel', as well as between 'what she said' and 'what I think/felt she said'. Misinterpretations, wrong judgments, incomplete data - it all leads to unintended consequences or hot reactions. How to fix this and what can we learn from Bomb Science - which is not Rocket Science. In fact Rocket Science seems to be easier to understand.
Group dynamics, one of my favourite topics. Group dynamics allow you to observe, to spot the priming, polling & framing, and teamship. But sometimes a team is not all too dynamic, but rather static. Groupthink has entered the meeting room, with all of its inherent consequences. The group makes faulty decisions because group pressures lead to a deterioration of mental efficiency, reality testing, and moral judgement. Groups affected by groupthink ignore alternatives and tend to take irrational actions that dehumanise other groups. So what are the symptoms and how can we overcome groupthink?
Marshall Goldsmith’s highly successful approach to executive development and coaching includes a strong emphasis on the involvement of stakeholders, implementation of change and follow-through to measure growth in leadership effectiveness. In the end, the only thing that counts is leadership growth i.e. leadership (behavior) effectiveness on the job as perceived by stakeholders. As Marshall puts it: "Leadership Change and Coaching are simple but not easy!" Stakeholder Centered Coaching developed by Marshall Goldsmith is a highly effective, transparent, structured and time efficient process.
Have you ever noticed the emotions involved when you want to change something or you are going through a change? Joy or sadness, anger or fear, trust or distrust, surprise or anticipation? These are our primitive emotions, which are hard-wired responses in all of us and correspond to a distinct and dedicated neurological circuit. Being hardwired, basic emotions (or ‘affect programs’) are innate and universal, automatic, and fast, and trigger behaviour with a high survival value. Change evokes emotions and as you may have experienced yourself in your business life, most of the time change evokes fear and distrust, leading to frustration and physical responses such a stress. It makes you feel uncomfortable and you would probably start finding ways to relieve yourself from stress as it feels unpleasant and unwanted. But would it be worthwhile to embrace this stress and dig deeper into what actually stresses you or others out?
The workplace can be tough at times. You are misunderstood, you wish people could see your potential, you are eager to move up the corporate ladder, but you feel stuck. Stuck in your daily or weekly to-do lists. Your project that faces obstacles, hurdles and delays. If you could only talk to an outsider, who is not part of your daily office surroundings. Someone who supports you and does not ask you to justify who you are and what your motivation is. Someone who is your private and personal advisor, someone who only cares about you, someone who does not have anything other on his agenda than to make you become better and happier in your job. And that's me. And this is what I do for you to realise your potential.
The comfort zone. A recurring theme in most of my coaching programs. In popular literature, it is considered the starting point for personal growth, before you enter your fear zone, learning zone and finally growth zone. I believe you should strive to be in a constant state of comfort, avoiding the fear zone while embracing learning and growth in a comfortable way. Being comfortable means that you aware and mindful of the situations you may face, both unexpectedly and as expected. That you are aware of your strengths and weaknesses and feel comfortable with them, that you truly know your self. The benefit of such a state of mind, is that you can skip the fear zone and be constantly ready to learn and grow - which reinforces your comfort zone and reduces the chance of entering the fear zone significantly. However there is one pitfall to watch out for: climb Mount Stupid with overconfidence and fall of the cliff into the Valley of Despair.