Group dynamics, one of my favourite topics. Group dynamics allow you to observe, to spot the priming, polling & framing, and teamship. But sometimes a team is not all too dynamic, but rather static. Groupthink has entered the meeting room, with all of its inherent consequences. The group makes faulty decisions because group pressures lead to a deterioration of mental efficiency, reality testing, and moral judgement. Groups affected by groupthink ignore alternatives and tend to take irrational actions that dehumanise other groups. So what are the symptoms and how can we overcome groupthink?
In January, I attended a great 2 day workshop about Action Science at Oxford University/Saïd Business School by Dr. Bob Putnam from Harvard Business School (quite some name-dropping here... apologies). Bob taught us that one of the barriers to success, is that members of an organisation are unable to engage in an open, fact-based inquiry into potentially threatening issues. Many people seem to face some alignment issues between 'what I responded' and 'what did I think/feel', as well as between 'what she said' and 'what I think/felt she said'. Misinterpretations, wrong judgments, incomplete data - it all leads to unintended consequences or hot reactions. How to fix this and what can we learn from Bomb Science - which is not Rocket Science. In fact Rocket Science seems to be easier to understand.